What to expect when viewing and amending Alerts.
- The Alert status is shown in the 'Alert details' box and indicates if any other users have viewed or updated the Alert.
- The 'Status Confirmation' drop down allows you to change the status of the Alert pending the physical confirmation of the issue.
- Multiple users can add notes in the note box at the bottom of the page when documenting the investigation.
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Following physical confirmation, the alert status can be updated by selecting ‘Validated’ from the dropdown list