How to defer an Alert to temporarily postpone its resolution.
- Selecting the 'Defer Alert' button enables the Alert to be deferred until a selected date.
- You can select the date you want to defer the Alert to using the calendar button, on the selected day (at 5am UTC) the system will re-send the specific Alert requested.
- Following the validation, the Alert status will change to 'confirmed'.
- A note explaining the deferment is required when deferring or closing an alert.
Multiple users can add notes at any time documenting the investigation.
